FAQ

General Questions

What are your desk mats made of?

Our desk mats are crafted from high-quality neoprene with a durable rubber backing to prevent slipping and provide a smooth, stable workspace.

Can I personalize my desk mat?

We do not offer personalization at this time. However, we have a wide variety of designs to suit your style and workspace needs.

Are the mats slip-resistant?

Yes, the rubber backing on our mats ensures they stay securely in place, even during heavy use.

Product Use

What sizes do you offer?

We offer desk mats in three sizes to fit various needs: - 16x32 inches – Perfect for larger desks or gaming setups. - 12x22 inches – Great for medium-sized desks or as a central workspace. - 12x18 inches – Ideal for compact desks or as a functional accessory.

How do I clean my desk mat?

You can clean your mat with a damp cloth and mild soap. Avoid using harsh chemicals or abrasive cleaning tools to preserve the print and material.

Can the desk mat be used for gaming?

Absolutely! Our desk mats are designed with smooth surfaces that are perfect for mouse movements, making them great for gaming or work.

Shipping & Delivery

Do you offer free shipping?

Yes, we offer free domestic shipping within the United States.

How long does delivery take?

Delivery typically takes 4–8 business days, but can often be quicker. Please note that delivery times may vary during holidays.

Do you ship internationally?

No, we currently only ship within the United States.

Orders & Returns

Can I return a desk mat if I’m not satisfied?

Yes, we offer free returns within 14 days of delivery. If you’re not satisfied, simply contact us for assistance, and we’ll guide you through the return process.

Can I cancel my order?

You can cancel your order within 2 hours of purchase. Please contact us as soon as possible to make changes.

Technology & Quality

How are the designs printed on the mats?

We use a dye sublimation process where the design is printed on heat-resistant transfer paper and then embedded into the mat using a heat press. This ensures a long-lasting, high-quality print.

How do you maintain quality control?

Each item is individually inspected for print quality, positioning, and overall functionality before it’s shipped to ensure you receive a perfect product.

How are the products packaged for shipping?

Each desk mat is securely packaged in a peel-and-seal mailing envelope to ensure excellent protection during transit.